We despatch orders from Monday to Friday, orders placed before 3pm are processed the same day. Any order placed after 3pm on a Friday or over the weekend are despatched on the next working day.
UK Mainland Delivery
Applicable to all UK postcodes except Isle of Man, Scottish Highlands and Islands, Scilly Isles and Channel Islands (see below).
DPD Next Working Day – £7.99 (Free on Orders over £125)
Royal Mail 48 Hour – £4.49
DPD Priority (pre 1pm Delivery)
DPD Priority (Saturday)
Non UK Mainland Delivery
The options below are available to Isle of Man, Scottish Highlands and Scilly Isles. Delivery to Channel Islands is a flat rate.
DPD Economy – £17.49 (Free on Orders over £125)
DPD Economy (Channel Islands) – £24.95
Royal Mail 48 Hour – £4.99
Royal Mail 48 Hour – £7.99
We have fixed prices available to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Poland, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.
Customers will be required to pay, on parcel arrival in their country, any import duties or taxes applicable to their country.
Prices will vary according to the weight of your parcel which is calculated at checkout, the maximum weight is 100kg. For parcels over 100kg you will be able to request a bespoke shipping quote (see below).
EORI/VAT Numbers: Registered businesses ordering from the EU will be required to provide an EORI and VAT number at checkout.
Rest of the World
We have fixed prices available to the following countries: Australia, Canada, Japan, New Zealand, Singapore and USA
Prices will vary according to the weight of your parcel which is calculated at checkout, the maximum weight is 30kg. For parcels over 30kg you will be able to request a bespoke shipping quote (see below).
Bespoke Shipping Quotes
Where shipping options are not available based on your shipping destination or exceeding the total parcel weight for a specified location, you will be able to request a bespoke shipping quote from us.
Once your request is submitted, details of your order will be sent to our team in the UK, we will utilise our network of global shipping partners to get a price and estimated delivery date. You will receive an email with the shipping quote with a link to your basket, should you wish to accept the quote, you can pay using your preferred method and we will arrange shipping on your behalf.
To request a return please do so in the form below.
We accept returns for up to 28 days after delivery of the product, payments of return postage costs are the customer’s responsibility unless otherwise agreed.
We will provide a returns number for all UK Warranty returns, which should be included as part of the returned package. Where goods have been ordered in error, an administration/restocking fee of 15% of each product’s sales value may be chargeable – returned goods must be received in original packaging, in saleable condition and in date.
We will NOT accept returns if the packaging has been opened, unless you were instructed to do so by us.
Faulty ink cartridges will be accepted for return, please contact us first to ensure correct action.