on-line paper co uk limited
 
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making the paper work right everytime

About Us on-line paper co uk limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
on-line paper co uk limited
Unit 19 Bassetts Manor Butcherfield Lane HARTFIELD East Sussex TN7 4LA United Kingdom
Phone: +44 (0) 1892 771245
Fax: +44 (0) 1892 771246
Email: on-linep@per.co.uk
VAT No. 729 9587 64
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard and you may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling A standard fixed charge of £5.00 is levied on all orders to cover packing and transport for orders within United Kingdom.
Export orders have variable charges subject to order and destination details and we strongly suggest that Export / Non-UK Mainland orders are 'e' mailed to us first in the form of enquiry so we can advise the shipping costs.
In the event that this does not happen we reserve the right to decline the order or to despatch, uninsured, by the most economical method in which case our obligation will simply be to ensure the order's safe despatch.
Delivery Schedule We will commence work on your order immediately it is logged onto our system. We will normally despatch your order in 3 working days.
Back Orders If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security We hold no credit card information and know of no documented cases of credit card fraud using our Internet shopping system. All credit card numbers are encrypted in the software and details are only held within our bank's own secure environment.
Guarantee We guarantee the quality of all our products, unlike a lot of companies we have actually tested all the papers we sell and are confident of your satisfaction. If for any reason a product fails to satisfy please return the goods to us immediately and we will be pleased to arrange a replacement. In the event of goods being damaged upon arrival you must advise the carriers and us immediately, signing any delivery note to the effect that the goods are damaged. Alternatively please refuse delivery and contact us immediately.
We want you to be delighted with your purchases from us and to recommend us to others.

We believe that the best customers are happy customers and that happy customers come back time after time. We never forget that the customer can always say NO. We work hard to ensure that you say YES to us.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can contact us as per the address, phone and fax details below:

on-line paper co uk limited
Unit 19 Bassetts Manor
Butcherfield Lane
Hartfield, East Sussex, TN7 4LA

Telephone +44 (0) 1892 771245
Facsimile +44 (0) 1892 771246
Privacy Policy On-Line Paper Co UK do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms Payment is usually by secure credit card transaction at the time of order, or we can arrange for an invoice to be sent for payment prior to shipment. Alternatively you can phone or facs. us with your credit card details separately.
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The original e-commerce paper company. Offering more experience, the finest products and the best service, including UK Mainland courier service at no extra charge when service may be compromised